Top Homeowner Questions

Where is my HomeBinder?

1. Check your spam folder
2. Search to see that the binder was setup and transferred
3. If bullet 2 above is confirmed, then do a “Resend Transfer Email”
4. If all fails…next best step is for the homeowner to click on Login → Forgot Password and do a password reset…their binder will be there when they login.

I didn’t buy the home, what do I do?

1. Click the “I didn’t buy this home” link in the email that you’ll get from HomeBinder
2. If you bought a different home you can actually just change the address of the binder and start using it for your new home.
3. If you want your account fully removed/deleted, just email support@homebinder.com and it will be taken care of

Can my partner/spouse access my binder?

Yes, just click on Access in the upper right and chose “Share”

Where will I find my inspection report?

Check the documents section on the left-hand menu at the bottom.  You can also upload any other documents you want to save.

Can I modify my maintenance schedule and turn off emails I don’t want?

Absolutely.  You can add, edit or delete maintenance items and their frequency.  You can also turn off notifications for one event and keep notifications on for other events.

Who has access to my Binder?

Only you and the people you share the binder with will have access to your binder.  We as your inspector transferred full ownership to you.

Is there a mobile app?

There is not a true mobile app presently but HomeBinder is working on one.  In the meantime, the whole site is designed to be “responsive” so that it works on devices of all sizes by formatting the layout to adjust.